Jackie is an advance practice physiotherapist at University College London Hospitals NHS Trust in London, UK. Jackie works as part of a multidisciplinary inpatient team (complex pain team) based in a tertiary care hospital and is involved in the management of complex pain in an integrated system across specialities as well as primary, community, secondary and tertiary care. Jackie is an independent prescriber and clinical researcher. She is in the third year of a four-year DPhil (PhD) in Primary Health Care at the Nuffield Department of Primary Health Care Sciences, University of Oxford as part of a NIHR/HEE Clinical Doctoral Research Fellowship. Her research is focused on understanding how self-management is understood and enacted by people living with chronic pain, and how they are supported in policy and practice using mixed qualitative methods.